Frequently Asked Questions
What is AIBUY?
AIBUY is a curated online store with an AI shopping assistant. Instead of browsing thousands of listings, you describe what you need in plain words and the assistant shortlists products from our catalog with reasons and trade-offs.
How does the AI shopping assistant work?
You type what you are looking for — a problem, a use case or a product type. The assistant searches our catalog, explains why each suggestion fits and what to check before buying. When nothing in our catalog matches, it shows real public offers from well-known stores so you can keep comparing.
Is AIBUY available in Portuguese and English?
Yes. Every page exists in both languages, with separate addresses. The assistant also answers in the language you are using.
How are products selected for the catalog?
Products are curated one by one. We prioritize items with clear descriptions, real photos and reliable sellers. Our methodology page explains the criteria in detail.
Where do delivery and returns come from?
Each product is sold through the platform of its original listing (for example, Mercado Livre or the official brand site). Delivery times, shipping costs and return policies follow that platform's rules, shown before you complete the purchase.
Does AIBUY show products from other stores?
When nothing in our catalog matches your search, the assistant shows real public offers from well-known stores such as Mercado Livre, Amazon and others, with photo, price and a direct link. We never invent prices or links.
Is it safe to buy through AIBUY?
Purchases are completed on the platform of the original listing, which provides its own buyer protection. Our security page explains what data we handle and how.
Does the assistant cost anything?
No. The AI assistant is free for visitors. AIBUY earns commissions or margins from sales, never from charging shoppers for recommendations.