AIBUY
Help center
Quick answers to the most common questions.
How do I place an order?
Open a product, choose the options, tap “Add to cart” and then “Checkout”. You'll finish payment on our secure checkout.
Which payment methods are accepted?
The available methods are shown on the checkout page before you confirm payment.
How long does shipping take?
Delivery time depends on the product and your location and is shown at checkout before you pay. You'll receive tracking by e-mail once the order ships.
Can I return a product?
Yes. Purchases are covered by the right of withdrawal under Brazilian consumer law (7 days after delivery). Reply to your order confirmation e-mail to start a return.
Not sure which product to choose?
Use the AI assistant or the compare tool — they explain the differences in plain language.